The RBI has proposed stricter loan recovery rules, including mandatory certification for recovery agents, safeguards against harassment, grievance redressal mechanisms, and compensation for wrongful recovery actions. Lenders also cannot block mobile phones over unpaid loans.
RBI proposes tighter norms for recovery agents, bank employees; bars abusive language, blocking mobile phones: Details
The RBI has proposed stricter loan recovery rules, including mandatory certification for recovery agents, safeguards against harassment, grievance redressa…
